Contact Us
Got a question, a correction, or a broken link to report? We'd like to hear from you. The fastest way to reach us is through the SAPS Portal Guide community discussions on this site — that's also where other readers share portal tips and flag scam sites they've spotted.
What to send us:
- Corrections — a portal URL that changed, an intake date that's wrong, a guide that's out of date
- Questions about using the SAPS portal, the e-recruitment login, or the MySAPS app
- Scam warnings — if you've seen a fake SAPS site or someone charging "fees" for applications, tell us so we can warn others
What we can't help with: we're an independent guide, not the South African Police Service. We can't check your application status, reset your e-recruitment password, or influence recruitment decisions. For those, use the official channels: the e-recruitment portal at erecruitment.saps.gov.za for application issues, or visit your nearest SAPS station for anything urgent.
Before you write in: most common questions are already answered in our guides — the homepage covers the portal basics, SAPS login fixes covers sign-in problems, and the e-recruitment walkthrough covers registration step by step. Have a look there first; you might get your answer in seconds.
We read everything that comes in and update the guides when readers flag something real. Thanks for helping keep this guide accurate — reader corrections are genuinely how this site stays trustworthy.
A note on response times: this is a small independent guide, not a call centre, so replies can take a few days. Urgent SAPS matters — crimes in progress, emergencies — should always go to 10111 or your nearest police station first, never to a website contact form. For anything about an existing application, the e-recruitment portal's own help channels will reach the right people faster than we can.